Shipping policy

How your artwork is packaged and shipped:

• Original Paintings and Stretched Canvas Prints (up to 36x48’’): Your artwork is expertly wrapped using premium, acid-free materials and protective padding. Paintings are sent gallery-wrapped unless otherwise requested, and come with a signed certificate of authenticity.
• Larger Stretched Paintings (over 36"x48’’): These larger pieces are shipped via custom freight to ensure safe delivery.
• Original Paintings on Unstretched Canvas: These are rolled and shipped as rolled canvas.

Due to the drying and curing process of oil paintings, please allow approximately 2-4 weeks for processing and shipping. If additional time is needed, we will provide you with an updated timeline.

If your package is marked "Delivered" but hasn’t arrived, double-check the shipping address in your confirmation email. If the incorrect address was entered, we are unable to replace your order for free, though we are happy to forward any packages that are returned to us. You will be responsible for the additional shipping cost. If the address is correct, we recommend contacting the shipping carrier directly, as we are unable to resolve lost or stolen package issues.

For international packages:

For international shipments, import duties and taxes may be applied by your country’s customs authority. These charges are not included in the checkout total and are the customer’s responsibility. If you choose not to pay these charges, the shipment will be returned, and you will receive a refund for the item cost minus the shipping fees.

Additional notes:

• Address Changes: Please inform us of any address changes within 24 hours of placing your order. Once your package has been dispatched, we are unable to alter the address.
• Incorrect Addresses: We are not liable for undelivered packages due to incorrect address information provided by the customer. In such cases, shipping costs and restocking fees will be deducted from any refund once the artwork has been returned and inspected.